Inserv Holginds

Company policy

QUALITY, ENVIRONMENT AND OCCUPATIONAL HEALTH AND SAFETY POLICY STATEMENT

INSERV’s leadership team focuses on ongoing implementation of its quality policy.

Quality performance is one of the cornerstones of our company culture, and is considered a personal responsibility of all employees. Given also the increasing competition on the market of construction works, our objectives are:

- Consistency in achieving performance, gain and retain customers for our services.

- Efficiently use resources for continuous improvement of our quality management and for achieving employee satisfaction and pollution prevention.

- Reducing environmental impact through efficient hazardous substances and materials management and through focusing on waste reduction by means of employing highly effective ecological technologies at each level of the production process.

- Minimizing risks concerning our employees’ occupational health and safety through the ergonomic workplace organization and use of appropriate latest technology equipment.

- Implementation and realization of the spirit of teamwork, by encouraging the competence and the skills of our employees.

- Continuous improvement of our environmental, occupational health and safety quality system by carefully planned risk management, ensuring ongoing development of control procedures for environmental and occupational health and safety issues.

- Compliance with legislation and other legal requirements about quality, activities impacting the environment, occupational health and safety.

- Checking processes and continuous process improvement to achieve performance and efficiency of the Hired EU requirements.

- Development through the reinvestment of profit into the business to diversify the service package offered to customers to increase their satisfaction.

- Providing training to employees to ensure the development of professional knowledge and improve awareness for specific operational procedures related to environment, occupational health and safety policy.

Within this Policy we are committed to implementing, operating and improving our Company’s activities under the disciplines and control of a Quality Management System conforming to the International Standard ISO 9001:2008, 14001:2005 and OHSAS 18001:2008

The management of INSERV communicates transparently its policy on quality, environment, health and occupational safety.

MIHAI LUNG - Chairman of The Board

Baia Mare, 25.03.2010

 

READ COMPANY POLICY - PDF FORMAT

 

 
 
Mission statement
 
Our mission is to increase our customers’ satisfaction and to deliver real value through our high quality services. This means excellence in everything we do to deliver on our mission.
INSERV SA and its committed personnel are using the most efficient technical solutions in order to deliver integrated, high standards services of consultancy, design and execution. 
 

INSERV Core Values

Being the best is a result of commitment and consistent effort. Our vast experience places us as one of the top construction companies in Romania.

The work of INSERV SA’s employees is guided by a list of core values that reflect what is truly important for the company. We all live the company values. These are stable values, resistant to time or situation changes.
 
We are oriented to increasing customer satisfaction
For us, customer satisfaction is the ultimate objective. We believe that paying attention, understanding their requests and expectations are the premises of long-term partnerships.
To us, customers are business partners and we are committed to their success.
 
We take full responsibility for quality
We pursue the highest standards of quality in our work. We focus on strengthening the quality management system, we don’t compromise and our services mirror best our practices.
Each of us is responsible for the quality of whatever our endeavors.  
 
We provide intelligent services
Our technical solutions reflect our concern with continuous improvement, wide experience and our striving to succeed in reaching our targets. We are a flexible and energetic team who responds vigorously to market changes. We are always one step ahead and we use our know-how for the best interest of our customers.
           
We value teamwork
Teamwork is a strong premise for INSERV SA’s sustained success. We value each team member, we cannot achieve excellence individually. We are committed to openness and trust in all relationships. Our team’s objectives are our own.
           
We are dedicated to innovation
Continuous development is not just a simple statement for us; we live it. We are focusing constantly to stimulating creativity. We support and intelligently use our team’s innovating solutions that add value to our services.